Privacy Policy

The Chandler Hotel Privacy Policy

Effective Date: February 4, 2025

1. Introduction

The Chandler Hotel ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, and our services.

2. Information We Collect

We collect personal information to provide and enhance our services. This information may include:

  • Personal Identification Information: Name, email address, postal address, phone number, and payment details.
  • Reservation Details: Stay dates, room preferences, and special requests.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Cookies and Tracking Technologies: Data collected through cookies to improve user experience and analyze website traffic.

3. How We Collect Information

We gather information through:

  • Direct Interactions: When you make a reservation, subscribe to our newsletter, or contact us.
  • Automated Technologies: As you navigate our website, we collect technical data via cookies and similar technologies.
  • Third-Party Sources: Information from online travel agencies or booking platforms when you make reservations through them.

4. Use of Your Information

We use your information to:

  • Process and manage your reservations.
  • Communicate with you regarding your stay and provide customer support.
  • Personalize your experience and fulfill your preferences.
  • Improve our website, services, and marketing efforts.
  • Comply with legal obligations and protect our rights.

5. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who assist in delivering our services, such as payment processors and IT support.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Object to or restrict the processing of your data.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

8. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Chandler Hotel
111 E 2nd St.
Madison, IN 47250

By using our website and services, you consent to the terms outlined in this Privacy Policy.