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Chandler Loyalty
Chandler Loyalty
Chandler Loyalty recognizes returning stays with thoughtful privileges and a simple way to choose a complimentary experience during your visit. No points. No gimmicks. Just our way of welcoming you back.
How Chandler Loyalty Works
A simple way to recognize returning stays—no points to track.
Unlock
Your stays are recorded automatically. When you qualify, you’ll receive a text.
Choose
Use your private mini-app link to select your reward and redeem with ease.
Note: Chandler Loyalty applies to direct bookings only. For consistency, please always book under the same name and phone number.
Rewards by Tier
Recognition is based on stays (not nights). Eligible guests receive a private link to select a reward.
Tier 1 — Connected
A first recognition for returning guests.
After 2 stays
Select one per stay via the mini-app
- Two Prosecco pours at Vintage Lanes (unique code redemption)
- Two complimentary beverages from the upstairs mini bar (self-redeem)
Vintage Lanes redemptions require showing your reward message/code at the bar.
Tier 2 — Chandler Circle
For guests who return with intention.
After 5 stays
Select one per stay via the mini-app
- Complimentary charcuterie at Vintage Lanes (unique code redemption)
- Priority 2 PM early check-in at the hotel
If you choose early check-in, you’ll receive a confirmation text once it’s applied—please disregard any future automated early check-in prompts.
Tier 3 — Chandler Crown
Our rarest recognition, reserved for the guests who return again and again.
After 8 stays
Ongoing privileges (post–8 stays)
- Priority 2 PM early check-in
- Two complimentary beverages from the upstairs mini bar
Select one per stay via the mini-app
- Two Prosecco pours at Vintage Lanes (unique code redemption)
- Complimentary charcuterie at Vintage Lanes (unique code redemption)
Rewards are subject to availability and may change seasonally. Rewards are non-transferable and have no cash value.
Frequently Asked Questions
A few helpful details to keep everything simple and consistent.
How are stays counted?
Chandler Loyalty is based on completed stays (not nights). For consistency, always book under the same name and phone number.
Do I have to sign up?
No. Eligible stays are recorded automatically for direct bookings.
How do I redeem my reward?
When you qualify, you’ll receive a text with a private mini-app link. Select your reward there. Vintage Lanes rewards include a unique code—show it at the bar to redeem.
Is early check-in guaranteed?
Yes, if you select early check-in, you’ll receive a confirmation text once it has been applied.
Can rewards be exchanged for cash or discounts?
No. Rewards are non-transferable, have no cash value, and cannot be exchanged for discounts.